Morale Productivity Matrix

Research shows there is no direct and consistent relationship between morale and productivity. 

Herzberg found that in 54% of the studies, high morale was related to high productivity while,

In 11% of cases, high morale was associated with low productivity.

In 35% of cases, there is no relationship between morale and productivity.

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There can be 4 combinations of morale and productivity –

1. High Morale-High Productivity

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If proper leadership provided high morale results in high productivity. This situation arises when employees are motivated to achieve high-performance standards through financial and non-financial rewards.

2. High Morale-Low Productivity

The situation when an employee spends their time and energy in satisfying their personal objectives unrelated to the company’s goals. Faulty machinery, lack of training, ineffective supervision, and restrictive norms of informal groups can also lead to low productivity on part of employees with high morale.

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3. Low Morale- High Productivity

Low morale cannot result in high productivity for a long period. However, this situation can occur for a temporary period due to fear of loss of job, exceptionally good supervision, and machine paced work in which only a part of the worker’s capabilities are used.

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4. Low Morale- Low Productivity

It’s a normal situation.

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